Optimization of application routes: The value of optimization

In today's digital era, effective application pathways are essential for businesses to improve customer experience and increase conversion rates. But how can companies ensure that their application processes are optimally designed? The answer lies in application route optimization, a process supported by A/B testing and multivariate testing. Why is application route optimization important? The application

Residual debt insurance: The evolution from one-off payments to standard contributions and the importance of the cooling off period

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Residual debt insurance plays a crucial role for borrowers in protecting themselves against unforeseen events such as unemployment, illness or death. Many lenders used to offer this insurance as a one-off payment to cover the remaining debt in the event of the borrower's death or unemployment. However, this practice has now evolved and more and

Deep Dive: Data Management Platforms DMP vs Customer Data Platforms CDP

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Data Management Platforms (DMPs): The Power of Data for Personalized Marketing A data management platform (DMP) is a crucial tool in the modern marketing arsenal as it allows companies to collect, organize and activate data from various sources. It creates detailed customer profiles that serve as the basis for targeted advertising and personalization initiatives. Here's

Kundenretention durch prädiktive Analytik: Wie eine CDP Unternehmen dabei hilft, Kundenabwanderung frühzeitig zu erkennen und zu verhindern

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Kundenabwanderung, auch als Churn-Rate bekannt, ist ein bedeutender Faktor für jedes Unternehmen. Die Vermeidung von Kundenverlusten ist ebenso wichtig wie die Neukundengewinnung, wenn nicht sogar wichtiger. Kundenbindung ist daher von entscheidender Bedeutung für langfristigen Erfolg. Traditionell verlassen sich Unternehmen auf historische Daten und Erfahrungen, um potenzielle Abwanderungsmuster zu identifizieren. Allerdings sind diese Ansätze oft reaktiv

The power of customer activation and customer reactivation: how financial institutions can benefit from automated systems

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In today's fast-paced world, customer activation is crucial for financial institutions, for example with credit card products, to acquire customers and build long-term relationships. With the right strategy and the appropriate tools, companies can expand their customer base while simultaneously strengthening the loyalty of existing customers. In this article, we will delve into the opportunities

AI assistants vs. chatbots in the finance environment: A comprehensive comparison

Chatbot vs AI Assistant
In today's digital era, both AI assistants and chatbots have become indispensable tools in the financial sector. Both technologies offer significant advantages, but also specific challenges. In this article we examine the differences between AI assistants and chatbots, the underlying technologies, the advantages and disadvantages of both systems as well as the potential dangers and

The power of customer activation and customer reactivation: how financial institutions can benefit from automated systems

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In today's fast-paced world, customer activation is crucial for financial institutions, for example with credit card products, to acquire customers and build long-term relationships. With the right strategy and the appropriate tools, companies can expand their customer base while simultaneously strengthening the loyalty of existing customers. In this article, we will delve into the opportunities

20 Efficient Methods to Optimize Conversion Funnels

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Optimizing a conversion funnel is crucial to converting more visitors into paying customers. Here are ten proven methods that are particularly effective for improving your funnel and increasing conversion rates. 1.A/B Testing Efficiency: High Description: Test different versions of your landing pages, call-to-actions (CTAs), and form fields to find out which variants deliver the best

Germany’s data economy: potential and challenges

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Germany is sitting on a treasure trove of data, but hardly uses it. This is shown by a current survey by the digital association Bitkom, which examines the data economy in the country. Of the companies surveyed, only six percent stated that they were exploiting the full potential of their data. Over 42 percent of

Email-Automation – Mechanismen – Die Basics

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Willkommen zur ersten Ausgabe unserer Blogserie über Email-Automation! In diesem ersten Beitrag tauchen wir in die Grundlagen ein und werfen einen Blick auf die drei Steuerungs-Elemente: Trigger, Story und Branching. Trigger: Die Auslöser für automatisierte E-Mails Triggers sind die Schlüsselkomponente jeder (Email-)Automation. Sie definieren, wann eine E-Mail gesendet wird, basierend auf bestimmten Zuständen oder Aktionen.