Next Level for your Customer Service with our Virtual Gen AI Assistant

Elevate your customer service experience with our cutting-edge AI-powered assistant. Say goodbye to long wait times and generic responses. Our assistant learns and adapts, providing tailored solutions for your customers' unique needs.

Experience it now
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Easy setup and fast go live

Seamlessly launch with our user-friendly setup

Start risk-free

Start smoothly with our seamless implementation process

Immediate ROI

Start seeing returns within the first days


Enjoy reliable and precise performance of our assistant

Why Acceleraid?

With over a decade of experience in enterprise software, safeguarding customer data, and securing over 150 projects, we're not just another AI provider. We're your seasoned experts in customer service evolution. Our Gen AI Assistant isn't just smart; it's tailored to your needs, reflecting our commitment to innovation. Ready to revolutionize your customer service journey? Acceleraid is your partner in progress.

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Core Features

  • 1

    Intelligent Chat

    Engage with customers through natural language processing

  • 2


    Tailored interactions to individual preferences

  • 3


    Handling repetitive tasks and FAQs

  • 4


    Scaling effortlessly to accommodate growing user demand and business needs

  • 5


    Developed according to german data protection (GDPR), ensuring data privacy and compliance

  • 6

    Seamless Integration

    Easy connection with your existing systems and workflows for greater efficiency

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Unlocking Potential - Key Use Cases for our Virtual AI Assistant

ai customer assistant

virtual faq ai-assistant
e-mail-support automation through ai assistant
in-app customer assistant
ai account manager

ai employee assistant

intranet faq ai assistant for your employees
b2b sales & services chatbot for sales staff
chatbot for your call center employees
automatic summary of previous customer communication with ai assistant

Find Answers to Your Questions - Explore Our FAQs

Our assistant works with advanced generative AI techniques that enable more nuanced and natural conversations compared to traditional rule-based chatbots. It can understand context and generate responses that are very similar to human interaction.

Our assistant can be used in various industries such as customer service, financial services and e-commerce. Thanks to its versatility, it can handle tasks ranging from answering inquiries to providing personal support, thereby increasing efficiency and customer satisfaction.

Yes, our assistant can help with complex tasks and problem-solving scenarios by utilizing its ability to understand natural language and access relevant information. With the right training and integration, it can handle tasks that require logical thinking and decision making.

Our assistant uses strategies such as asking clarifying questions or offering multiple possible interpretations to address ambiguous input. It aims to clear up misunderstandings and provide precise answers based on the context of the conversation.

Yes, to effectively implement our assistant, best practices must be followed, such as defining clear use cases, providing adequate training data, monitoring performance metrics and encouraging ongoing user engagement. Aligning implementation strategies with business objectives and user expectations is essential for a successful implementation.