Personalisation Engine

Create individual user experiences

Each visitor's information is used to dynamically display the best page variation in real time. Each customer receives design and content tailored to their specific needs based on time, location and profile attributes.

Generate leads and increase conversion rates with personalised websites that learn.

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A smart solution straight from the data experts

Automated personalisation
With Artificial Intelligence (AI)

Automated personalisation - with Artificial Intelligence (AI)

Automated conversion increase through AI

Automated personalisation uses artificial intelligence (AI) to transform the delivery of personalised content from a tedious ordeal to a powerful and lasting competitive advantage.

It automates campaigns based on multiple machine learning techniques to identify the most successful offer for each visitor.

Features of Acceleraid’s Automated Personalisation:

  • Uses machine learning to identify and categorise groups of users
  • Plays out the variants fully automatically
  • Uses Bayesian Bandit configurable in 5 clicks (no-code AI)
  • Is user-friendly with an intuitive user interface
  • Empowers marketers to justify ongoing investments with quantitative data
  • Enables optimisation even with little traffic
Automated targeting
Composition of user experiences

Automated targeting

Composition of user experiences

Similar to automated personalisation, automated targeting uses artificial intelligence (AI) to assign user experiences to the best segments.

However, it can also break down the experiences themselves into individual sections/offers and combine them.

The offer thus extends personalisation to the automatic composition of user experiences (e.g. websites, overlays, banners, etc.).

Targeting possibilities in detail:

  • URL & device targeting
  • OS targeting
  • User type targeting
  • Traffic source targeting
  • Targeting according to UTM campaign parameters
  • Time-of-day targeting
  • Geo-location targeting
  • Cookie targeting
  • Query parameter targeting
  • Browser & screen resolution targeting
  • Behavioural targeting
  • IP targeting
NBAs & Recommendations
Predicting customer behaviour

NBAs & Recommendations

Predicting customer behaviour

Next Best Action and Recommendations are techniques that use data-driven insights and analytics from marketing, sales, customer service and other departments to predict the next action brands should take with each customer.

By aggregating data from all interactions across all departments and analysing that data using machine learning and AI, a business can more accurately predict the content, message and/or offer that a customer wants or needs next.

NBAs and recommendations automatically show products or content that might be of interest to customers based on previous user activity or other algorithms.

Recommendations make customers aware of interesting offers that they might not have heard about otherwise.

Personalised content
Content Management

Personalised content

Content Management: Create and manage content

For creating user experiences in tests and personalisation campaigns, our content management system offers you these features:

  • Code editor:
    • Linking to self-hosted code
    • Import code directly into the system
    • Upload your own code snippets
  • DIY editor
  • Add/change elements
  • Multi-page campaigns
  • Variant preview (with explicit test links even during live tests)
  • Easy creation of reusable page templates
  • Simple placeholder setting (to quickly create new variations based on existing page templates without programming)

Display content that is precisely tailored to each user. Auto-personalisation lets you match user profiles to content types.

Expertise as a service
Use managed services

Expertise as a service

Use managed services

Benefit from our experience, our quality standards and our technologies. With our Professional Managed Services, we strengthen companies by providing experienced personnel who will build knowledge in your company piece by piece.

Trust in a team that not only advises your company but also lends a hand, helping you to focus on the issues that will take you forward in the long term. Benefit by letting us handle:

  • Phone support
  • Dedicated account management
  • Introduction & training
  • Custom training
  • Email support

Success Stories

Financial Services

65,000 APPOINTMENTS FOR MORTGAGE ADVISORS

Find the right consultant directly through intelligent websites

65.000 additional appointments
+20% more appointments
30% faster appointments

Financial Services

DOUBLE-DIGIT INCREASE IN CREDIT CARD SALES IN FOUR COUNTRIES SINCE 2013

Through AI-based automation of customer approach, efficient partner onboarding processes and highly available server infrastructure

+25% more credit cards applications
+38% more payment protection insurances
99,9% server availability

Financial Services

APPROX. 100 MILLION EUROS IN ADDITIONAL CREDIT CARD TURNOVER

Through personalised email automation that delivers the right content

>€100 million in additional sales
ørevenue per user doubled
>10.000 users at risk of termination reactivated

Financial Services

HOW AN ONLINE BROKER ACHIEVES MORE DEALS THROUGH PERSONALIZED PRODUCT PAGES

The right content for every visitor through AI-based optimization

+40% increase in click-through rate
8.000 more customers begin the application process
400 more closings

Financial Services

LEAD MORE USERS INTO THE APPLICATION PROCESS

Increase product sales through a personalised customer approach to online banking

+120% more credit card applications
+260% more current account applications
+200% more appointment requests for construction financing

Financial Services

INCREASED CUSTOMER ACTIVATION & APP DOWNLOADS THROUGH AUTOMATED & PERSONALISED CAMPAIGNS

+120% more account activations 
7.750 more vouchers sold
+16% more positive app reviews

Telekommunikation

20% MORE MOBILE TARIFF AGREEMENTS & 4% MORE CONTRACT RENEWALS

Through intelligent automation of the customer approach using AI

+20% more mobile phone tariff terminations
+4% more contract renewals
Better understanding of the user journey

Telekommunikation

32,000 CONTRACT RENEWALS & 16,000 CROSS-SELLS FOR A LEADING TELECOMMUNICATIONS PROVIDER

The right website for every visitor through AI-based optimization

32.000 additional contract extensions
+8% higher contract- renewal rate
16.000additional partner card cross-sells

Highlights

Push & Overlays
Especially for time-limited offers or selected target groups

Push & Overlays

Especially for time-limited offers or selected target groups

Schedule targeted reminders, content or product recommendations, tailored offers, etc. to encourage users to interact more with your offers.
It is possible to trigger based on a wide variety of customer events. You can make devices, customer characteristics and behaviour, business rules or 3rd party data like local weather reports important triggers.
Display product or content recommendations in overlays and push notifications. For example, remind users of abandoned purchase processes or reconnect returning users to the context.
Use overlays for individualised promotions, countdown timers, gamification pop-ups, location-based offers, customer surveys or attractive discounts.

Super fast loading times
Use Acceleraid's CDN for super-fast landing page load times

Super fast loading times

Use Acceleraid's CDN for super-fast landing page load times

  • Unrivalled fast caching of all content with CDN (Content Delivery Network Server)
  • Self-hosting (on-premise)
Behavioural emails
Define and select target groups without programming

Behavioural emails

Define and select target groups without programming

Define and select target groups without programming.

Triggered emails allow you to set up a 1:1 email personalisation programme.

For example, you can prompt users to continue an abandoned order process, submit an application or alert customers to a price reduction on a product of their interest.

Send automated emails when customer activity is most likely.

Trigger types include:

  • Shopping cart abandonment
  • Application abandonment (financial institutions)
  • Submitted application (financial institutions)
  • Product view abandonment (e-commerce)
  • Category View Abort (E-Commerce)
  • Price discount (e-commerce)
  • In addition, many user-defined triggers are possible.

Personalisation in the sales context

A/B Testing vs. Personalisation

Personalised user experiences offer the best individualised experience for each user segment

ACCELERAID Products

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SMART INTEGRATION

Flexible, fast & easy integration into any infrastructure

  • We can easily integrate into your IT systems
  • Simply start Acceleraid has developed a simple and secure concept that allows you to get started quickly and generate your first revenues
  • Data import as well as export via API Integration via REST-API directly into your backend system as well as integration of output channels via standard interfaces
  • Hosting on premise Use Acceleraid as an intelligent data layer and host it in your data center, integrated into your processes.
  • Hosting in private cloud Use Acceleraid’s high-performance, high-security infrastructure and everything will be taken care of, from deployment to monitoring to security checks.
  • Individual integration solutions Do you have special requirements due to specific data protection regulations? Feel free to contact us!

CRM

CMS

E-Mail

Marketing Automation

Data

DHW

Examples of integrations in over 10 years of experience with the integration of the solution into various IT systems