Your data answers back.
In seconds.
Information that used to take minutes of searching is now one question away. ACCELERAID connects your data, your website and your enterprise systems to AI — DSGVO-compliant, Germany-hosted, first chatbot live in an hour.
Talk to Your Website. Your Data. Your Enterprise.
Three deployment concepts — each addressing a different layer of your organisation. Start with the one that solves the most immediate problem, and expand from there.
Talk to Your Website
Your website already contains all the answers. A conversational AI layer makes them instantly accessible. Visitors type or speak their question — they get the right answer in seconds, not after clicking through five pages.
- Ready in hours — trained on your existing website automatically
- Handles FAQs, service questions, opening hours, processes
- Text interface standard; voice available via speech library integration
- Embeds with 5 lines of code — any website or CMS
Talk to Your Data
Instead of searching through CRM records, portals or databases, users simply ask. The AI queries your connected systems and returns a direct, grounded answer — what used to take minutes now takes seconds. A fundamental shift in how people access information.
- Customers access their own data (account, case, status) via natural language
- Agents get instant answers from product docs, compliance guides and customer history
- Connectors for CRM, ERP, core banking, case management systems
- PII filtered before every LLM call — no personal data ever leaves your environment
Talk to Your Enterprise
An internal text-based assistant that gives employees instant access to knowledge that was previously buried in documents, wikis and inboxes. Ask a compliance question, a product detail, an HR policy — the answer comes back in seconds, in writing.
- Text-based internal assistant — no voice required
- Trained on intranet content, policy docs, product guides, compliance materials
- Advanced: agents that trigger workflows, open tickets or complete processes
- Full audit trail — every query and answer logged
Five stages of AI deployment — start anywhere
You don't have to start at Stage 1 or follow the order. Each stage is a self-contained use case. Most clients start where the pain is highest and expand from there.
AI assistants across every sector
Banks, insurers, utilities, public authorities and enterprises — wherever there are repetitive queries, complex knowledge or customer-facing processes, ACCELERAID delivers a DSGVO-compliant AI layer.
Banking & Financial Services
Account queries, product advice, loan status, card activation, CLM-integrated cross-sell. PII-filtered, BaFin-compatible audit trail built in.
- 24/7 account and product queries
- Advisor copilot with real-time NBA
- Personalised offers within chat
Insurance
Policy enquiries, claims status, damage reporting guidance and upsell journeys — all automated without exposing policyholder data to external AI.
- Claims intake and status updates
- Policy explanation in plain language
- Cross-sell at renewal moments
Public Authorities & Bürgerämter
Citizens get instant answers about processes, required documents and application status — 24/7, in their language. Reduces call centre volume and waiting times dramatically.
- Process guidance: which documents for which service
- Application status enquiries
- Appointment booking integration
Energy & Utilities
Tariff enquiries, usage explanations, outage updates and contract changes — handled conversationally at any scale without adding headcount.
- Bill and tariff explanations
- Contract and cancellation handling
- Proactive outage and service updates
Enterprise Internal
HR questions, compliance guidelines, IT helpdesk, product knowledge — an AI assistant that gives employees instant, accurate answers from internal documents.
- HR and onboarding FAQ automation
- Compliance and policy guidance
- IT helpdesk and product knowledge base
Telecoms & Retail
High call volumes, repetitive queries and complex product catalogues — the perfect environment for AI-assisted customer service that scales without hiring.
- Tariff and contract queries
- Order status and returns
- Upsell and retention conversations
Your data stays in Germany. Full stop.
German organisations have legitimate concerns about AI and data protection. Here are the five questions we hear most often — and how ACCELERAID addresses every one.
ACCELERAID uses models hosted exclusively in Germany. Option 1: Microsoft Azure Germany North / West Central (Frankfurt & Berlin). Option 2: Google Cloud europe-west3 (Frankfurt). Option 3: your own on-premise infrastructure. No customer data, no PII, nothing leaves German or EU infrastructure. Data sovereignty is contractually guaranteed.
A dedicated PII Firewall strips names, IBANs, account numbers, addresses and financial details before anything touches the LLM. The model only receives anonymised, tokenised data. Re-identification happens exclusively in the final response layer, under strict access controls.
ACCELERAID is model-agnostic. The primary models are OpenAI GPT-5 via Microsoft Azure (EU-hosted) and Google Gemini via Google Cloud (EU-hosted). For maximum sovereignty: open-source models (Llama, Mistral) running on your own infrastructure. If you already have an Azure or Google Cloud contract — we connect directly to it. No vendor lock-in.
Every AI interaction is logged: prompt, response, source documents retrieved, confidence level and guardrail triggers. Full audit trail, exportable for regulatory examinations. Every decision is traceable to its source — no black-box outputs.
ACCELERAID's AI assistant provides information and recommendations — it does not make binding automated decisions. Humans remain in the loop for every regulated decision. All consent states are checked before personalisation. The system is designed to comply with Art. 22 DSGVO requirements by keeping decision authority with humans and making AI outputs transparent and contestable.
Germany-hosted. Your model. Your cloud.
ACCELERAID doesn't dictate your infrastructure. You choose the cloud, the model and the region — we ensure it's DSGVO-compliant and connected to your data.
Azure Germany North / West Central
Germany North / West Central — Frankfurt & Berlin data centres. OpenAI GPT-5 models via Microsoft Azure OpenAI Service, EU-hosted. EVB-IT framework contracts usable. BSI-Grundschutz-kompatibel.
- Frankfurt & Berlin data centres
- OpenAI GPT-5 via Azure OpenAI Service
- EVB-IT framework contracts
- BSI-Grundschutz-kompatibel
europe-west3 (Frankfurt)
europe-west3 Frankfurt data centre. Google Gemini via Vertex AI, EU-hosted. ISAE 3402 Typ II certified. Ideal for organisations already on Google Workspace or Cloud.
- europe-west3 Frankfurt
- Google Gemini via Vertex AI
- ISAE 3402 Typ II certified
- Google Workspace integration
Any model. Including yours.
Run entirely on your own infrastructure — on-premise or hybrid. Open-source models (Llama, Mistral) fully supported. Maximum data sovereignty with zero dependency on external cloud providers.
- On-premise or hybrid deployment
- Open-source models (Llama, Mistral)
- Your own fine-tuned models
- No external cloud required
Security & compliance certifications
Three layers between your data and the LLM
Every deployment — from the simplest website chatbot to an enterprise AI agent — runs through the same three-layer governance architecture.
Connect & prepare your data
Website content, CRM records, knowledge base documents, FAQs and system data are ingested and indexed. PII is stripped at this stage — the AI only ever sees sanitised, anonymised content.
Ground every response in your content
RAG (Retrieval-Augmented Generation) retrieves the most relevant content for each question. The LLM is grounded in your approved sources — not internet knowledge. No hallucinations. Guardrails block off-policy responses.
Govern, audit & act
Every interaction is logged with full context. Escalation rules route complex queries to human agents. AI agents (Stage 5) trigger backend actions via secure APIs — with human approval for regulated steps.
Everything included — from day one
Names, IBANs, account numbers, addresses stripped automatically.
Azure Germany North/West Central or Google Cloud europe-west3 (Frankfurt). Or your own infrastructure. No data leaves Germany or the EU.
Connect any LLM, including your existing Azure or Google contract.
Consent management, data minimisation and right-to-erasure built in.
Prompt, response, sources and guardrail triggers logged for compliance.
Responses grounded in your content — not hallucinated from training data.
Chat widget, voice bot or both — via leading speech library providers.
Train in German, answer in any of 25+ languages automatically.
Uncertain queries routed to agents automatically. Seamless handoff.
Simple website chatbot deployable in hours at a fraction of enterprise pricing.
Your first AI chatbot — live in one hour. Your full enterprise AI platform — live in weeks.
Start with a simple website chatbot or go straight to a fully integrated enterprise AI agent. We'll meet you where you are.