Packages & Features
The right package
for every stage of your journey
Start with one module or deploy the full suite. Every package includes the central data layer, consent management and audit-proof logging.
Three Tiers
Professional. Business. Enterprise.
The cards show the Customer Data Platform tiers including the Prediction Engine. The difference is in data sources, import frequency, integrations and enterprise capabilities.
Professional
For teams starting their data & AI journey — connect your first data sources and run your first campaigns.
2 data sources
Weekly import
CSV import & export
Web & app event capture
Opt-in overview per channel & GDPR score
Manual segmentation & consent filter
Campaign reporting
1 execution channel
Prediction Engine: 3 scores, 100,000 customer records
Support: email, 48 h response
Most Popular
Business
For teams scaling their use of data, AI predictions and campaign automation across the bank.
3 data sources
Daily import
All Professional features
DWH / cloud API connection (e.g. Azure)
CRM import (Salesforce, HubSpot, Pipedrive and others via API)
Raw credit card & transaction data
Unlimited execution channels
Frequency capping & simulation
Prediction Engine: 10 scores, 500,000 customer records
Support: phone & email, 24 h response
Enterprise
For large, complex organisations that need unlimited data sources, real-time processing and full export flexibility.
Unlimited data sources
Import up to real time
All Business features
Any source via API
Export to marketing automation (Salesforce Marketing, Adobe, Emarsys, HubSpot and others)
Enriched data written back to DWH
Probabilistic ID resolution in addition
Custom data fields, parameters & models
Prediction Engine: 20 scores, custom record volume
Availability up to 99.99%, dedicated account manager
Support: 12 h response
Feature Detail
Features by product module
Select a product to see detailed feature availability across tiers.
Customer Data Platform (CDP)
Prediction Engine
Trigger & Campaign Automation
Personalisation Engine
AI Assistant
Services
Hosting
IT Security
Feature
Professional
Business
Enterprise
Data Sources & Import
Connected data sources
2
3
Unlimited
Data import frequency
Weekly
Daily
Up to real time
CSV import / export
✓
✓
✓
DWH / cloud connection via API (e.g. Azure)
—
✓
✓
CRM import via API (Salesforce, HubSpot, Pipedrive and others)
—
✓
✓
Any data source via API
—
—
✓
Credit card & transaction data (raw)
—
✓
✓
Structured, semi-structured & unstructured data
—
✓
✓
Web & app event capture
✓
✓
✓
Profiles & identity
Persistent customer ID
✓
✓
✓
Holistic profile view
—
✓
✓
Identity resolution
Deterministic
Deterministic
+ Probabilistic
Cross-device ID matching
—
—
✓
Custom data fields
10
25
Unlimited
Data quality & governance
Retention model & data governance policy
✓
✓
✓
GDPR score & opt-in overview per channel
✓
✓
✓
Data-quality scores & warnings per source
—
✓
✓
Data-quality validation
Manual, one-off
Manual, one-off
AI-based, configurable
Segmentation & activation
Manual segmentation & consent filter
✓
✓
✓
Query time to finished segment
< 10 s
< 2 s
< 2 s
Execution channels
1
Unlimited
Unlimited
Frequency capping & simulation
—
✓
✓
Export to marketing automation (Salesforce Marketing, Adobe, Emarsys, HubSpot and others)
—
—
✓
Enriched data written back to DWH
—
—
✓
Reporting
Campaign, revenue & overview reports
✓
✓
✓
Pre-built report libraries
—
✓
✓
Fully configurable dashboards & attribution
—
—
✓
Operations & support
Private cloud in an ISO 27001-certified data centre in Germany
✓
✓
✓
On-premise
—
Optional
✓
Support
Email & phone
Email, phone & account manager
Extension packages
Credit Card Extension
MCC categorisation of 1,000+ codes into 50 marketing categories, merchant-name clean-up, persona dashboard, correlation analysis and next best category.
Bank Account Extension
Integration and clean-up of current-account transactions, IBAN mapping and categorisation by transaction type and purpose.
Not sure which tier is right for you?
Talk to our team. We’ll map your use cases to the right tier and give you a clear picture of implementation time and ROI.