The ACCELERAID Platform
Customer Data Platform & Data Governance
Aggregate CRM, core banking, cards and digital data into a governed system of record — with consent, data quality and access controls built for regulated environments.
How it works
From source to customer profile.
Five steps that run automatically – without manual ETL.
01
Connect sources
CRM, core banking, transaction data and web and app events are connected via connectors and APIs.
02
Ingest data
Ingestion runs in real time or in batch. Weekly, daily or up to real time, depending on the package tier.
03
Clean
Deduplication, enrichment and quality scoring run automatically, with data quality scores per source.
04
Build the profile
Identity resolution brings all data together into one profile per customer, including consent status.
05
Make available
Scores, campaigns, reports and AI assistants read from the same data layer. Consent is checked on every delivery.
Key capabilities
What the Customer Data Platform delivers
Customer Data & Transactions
Unify CRM, core banking and transaction data (card, account, trading), web and app event streams and consent management systems into a Customer 360 in real time. Resolve silos across products and channels.
Customer 360 Foundation
Create an activation- and reporting-ready Customer 360. One profile per customer, consistent across every downstream use case. Clean, contextualised customer data is the prerequisite for every AI use case.
Consent Management
Built-in consent management with full event history, granular preferences and cross-channel enforcement.
Data Governance
Role-based access controls, defined retention rules and audit-proof logging. Governance is part of the data model, not bolted on.
Data quality
Improve quality and make it visible: data-quality scores and warnings per source, deduplication, enrichment and validation.
Pre-built Banking Connectors
Integration for Avaloq, Mambu, Temenos, SAP and other core banking systems. Flexible APIs for custom sources.
Context
Every module reads from the same data layer
Scores, campaigns, reports and AI assistants all access the same customer data. Errors or gaps in this layer therefore affect everything, and so do corrections.
Foundation for scores and AI
Models and assistants work with data that has been cleaned, merged and tagged with consent status.
Reporting foundation
The same data layer that powers predictions and CLM also delivers reports and dashboards for management and business units.
Consent per channel and purpose
Consent is captured, stored and checked at every delivery, across every channel and use case. Hosted in Frankfurt in an ISO 27001 data centre.
Package tiers
What each package includes.
Excerpt from the package table for the Customer Data Platform.
Feature
Professional
Business
Enterprise
Connected data sources
2
3
Unlimited
Data import frequency
Weekly
Daily
Up to real time
Identity resolution
Deterministic
Deterministic
Plus probabilistic
Custom data fields
10
25
Unlimited
Query time to finished segment
under 10 s
under 2 s
under 2 s
Delivery channels
1
Unlimited
Unlimited
Enriched data back to the DWH
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Read on
Where to go next.
From the blog
