Security & Trust
Regulated banks demand this. We built for it
SOC 2 Type I certified. Hosted in Frankfurt (ISO 27001). Zero-trust architecture. Your data is never used across tenants or for foundation models – technically separated and contractually assured.
SOC 2 Type I certified
GDPR compliant
built for DORA-regulated institutions
EU AI Act compliant
Frankfurt hosting (ISO 27001)
aligned with MaRisk
Trust Center ↗
No cross-tenant use of your data.
Not as a promise in a blog post — as a technical constraint and a clause in your contract. Customer data is never used across tenants or for foundation models; customer-specific models are trained exclusively on your own data.
Logically separated.
Customer data is stored and processed with logical separation; access is restricted per tenant.
Audit-proof logging. Not an add-on.
Data access, model inferences, agent actions and configuration changes are logged in an audit-proof way and can be exported. Log retention 1 year, custom in the Enterprise package. Included in every deployment — not sold separately.
ARCHITECTURE
How we protect your data — layer by layer
Layer 1 — Access Control
No one has standing access to production. Ever
Zero-trust means every request is authenticated and authorised individually. Role-based access controls. Principle of least privilege. Just-In-Time (JIT) privileged access — elevated permissions exist only for the duration of a specific task, then expire automatically.
Role-based permissions and least privilege. IAM via secure sessions over TLS.
ACCESS CONTROL MODEL
Zero-trust
No implicit trust. Every request authenticated individually.
Just-In-Time access
Elevated permissions expire immediately after use.
Least privilege
Every role has the minimum access it needs. Nothing more.
MFA enforced
Mandatory for all accounts. No exceptions.
LAYER 2 — DATA
ENCRYPTION STACK
TLS
TLS 1.3 in transit
All data encrypted in motion.
AES
AES-256 at rest
Encryption of data at rest.
PII
Field-level PII firewall
Redaction before any model touches data.
DE
Frankfurt, Germany
ISO 27001-certified data centre Frankfurt (Leaseweb); Enterprise: dedicated hardware cluster or your data centre.
Layer 2 — Data Security
Encrypted everywhere. Separated by design
TLS 1.3 in transit. AES-256 at rest.
PII is filtered and redacted at field level before any data reaches a model. Pseudonymisation and data minimisation applied as standard. Customer data is stored and processed with logical separation; access is restricted per tenant.
LAYER 3 — AI
Layer 3 — AI Governance
AI that is explainable, auditable and containable
Every AI-supported score includes a traceable explanation with feature importance. No automated individual decisions under Art. 22 GDPR. No black boxes.
Geo-restrictions ensure model requests and responses remain within compliant jurisdictions. Sensitive Data Scanner detects PII in model prompts and applies automatic redaction or alerts before inference.
Your data is never used across tenants or for foundation models. Client-specific models are calibrated exclusively on your data. This is contractually assured in the DPA and technically enforced through tenant separation.
AI GOVERNANCE CONTROLS
Explainability by default
Feature importance for every prediction. GDPR Art. 22 compliant.
EU AI Act risk classification
Documented per module – ACCELERAID operates no high-risk AI systems.
AI risk assessment
Documented methodology per module. Available on request.
Model registry
Full version history and governance documentation on demand.
SECURITY CONTROLS
Five domains. Independently audited
Covered in our SOC 2 Type I report. Full documentation in the Trust Center.
INFRASTRUCTURE
• Encryption keys restricted & logged
• MFA enforced, all accounts
• Prod access restricted
• Network & firewall controls
• DDoS protection
• BC/DR tested annually
PRODUCT
• Secure SDLC
• 3rd-party pen testing
• Responsible disclosure
• Patch management automated
• Incident response plan
ORGANISATION
• NDA — all staff & contractors
• Security awareness training
• Code of Conduct enforced
• Risk management programme
• Anti-malware & endpoint encryption
• Mobile device management
DATA & PRIVACY
• DPA signed before processing
• Data deleted at contract end
• Data classification policy
• SCCs for international transfers
• Data subject rights workflows
• Retention procedures
AI GOVERNANCE
• AI policy & framework
• Risk assessment per module
• Explainability & bias monitoring
• EU AI Act risk classification
• No-training contractual clause
• Model registry & versioning
REGULATORY COMPLIANCE
Every framework that matters to a European bank
Not just GDPR. The full regulatory stack — built in, not bolted on.
GDPR compliant
Privacy by design. PII filtering, consent management, data subject rights (Art. 15–22). Every AI output explainable under Art. 22. Technical and organisational measures audited.
built for DORA-regulated institutions
EU AI Act compliant
EU AI Act risk classification documented per module – ACCELERAID operates no high-risk AI systems. Human oversight, bias monitoring and model documentation are standard.
aligned with MaRisk
Aligned with MaRisk requirements: data governance, model documentation and support for outsourcing audits (AT 9).
SOC 2 Type I certified
Independently audited for security, availability, processing integrity, confidentiality and privacy. Zero exceptions in latest audit cycle. Full report via Trust Center under NDA.
DEPLOYMENT
Your infrastructure. Your rules
ACCELERAID runs in your environment — not the other way around.
OPTION 01
Private Cloud
Enterprise: dedicated hardware in the Adtelligence Cloud or operation in your data centre. Data residency contractually assured in the DPA.
OPTION 02
On-Premises
Full deployment inside your own data centre. No outbound connections required. CDP, AI models, reporting, orchestration — everything runs inside your perimeter. Preferred for highest data sovereignty requirements.
OPTION 03
Your cloud
Operation in your Azure/GCP environment in an EU region.
ENTERPRISE SECURITY REVIEWS
17 years in regulated European financial services means we have seen every security questionnaire, every procurement checklist, every IT security review process. The Trust Center has everything your team needs to complete their assessment — without months of back-and-forth.
SOC 2 Type I report (under NDA)
Penetration test attestation letter
Data Processing Agreement (DPA)
Security policy documentation
Sub-processor list
VERIFIED TRACK RECORD
17
Avg. conversion uplift
250+
Enterprise projects
0
SOC 2 Type I report exceptions
ACCELERAID is built by a team with 17 years in regulated European financial services. We support our clients in audits – with documentation, evidence and named contacts.
READY TO START YOUR SECURITY REVIEW?
Everything your team needs is in the Trust Center
SOC 2 Type I · Penetration test letter · DPA · Policies · Sub-processor list · ISO 27001 / PCI DSS certificates of the data centre operator (on request)
Does ACCELERAID train models on my data?
Where exactly is my data stored?
What certifications does ACCELERAID hold?
How does ACCELERAID handle GDPR Art. 22 for AI decisions?
Is ACCELERAID built for DORA-regulated institutions?
Can ACCELERAID be deployed fully on-premises?
What happens to our data when we end the contract?
Do you conduct penetration testing?
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