Packages & Pricing
The right tier for every stage of your journey.
Start with one module or deploy the full suite. Every package includes the governed data layer, compliance framework and audit trail.
Three Tiers
Professional. Business. Enterprise.
Every tier includes all five platform modules. The difference is in data sources, import frequency, integrations and enterprise capabilities.
Professional
For teams starting their data & AI journey — connect your first data sources and run your first campaigns.
2 connected data sources
Weekly data import
CSV import & export
Web & mobile data collection
Manual segmentation
Campaign performance reporting
Opt-in / channel overview
Most Popular
Business
For teams scaling their use of data, AI predictions and campaign automation across the bank.
3 connected data sources
Daily data import
All Professional features
DWH / Azure Cloud API connection
CRM integrations (Salesforce, HubSpot, Pipedrive)
Credit card & transaction data integration
AI propensity & churn models
Next best action engine
Enterprise
For large, complex organisations that need unlimited data sources, real-time processing and full export flexibility.
Unlimited data sources
Real-time data import
All Business features
Export to any marketing automation tool
Write enriched data back to DWH
Deterministic identity resolution
Custom parameters & models
SLA, dedicated CSM & onboarding
Feature Detail
Features by product module
Select a product to see detailed feature availability across tiers.
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| Data Sources & Import | |||
| Connected data sources | 2 | 3 | Unlimited |
| Data import frequency | Weekly | Daily | Real-time |
| CSV import / export | ✓ | ✓ | ✓ |
| DWH / Cloud API (Azure, AWS, GCP) | — | ✓ | ✓ |
| CRM integration (Salesforce, HubSpot, Pipedrive) | — | ✓ | ✓ |
| Credit card & transaction data (raw) | — | ✓ | ✓ |
| Structured, semi-structured & unstructured data | — | ✓ | ✓ |
| Profiles & Governance | |||
| Unified customer profile | ✓ | ✓ | ✓ |
| Web & mobile data collection | ✓ | ✓ | ✓ |
| Opt-in / channel overview | ✓ | ✓ | ✓ |
| PII filtering & data masking | Add-on | ✓ | ✓ |
| GDPR consent management | ✓ | ✓ | ✓ |
| Data lineage & audit trail | — | ✓ | ✓ |
| Deterministic identity resolution | — | — | ✓ |
| Export & Integration | |||
| Manual segmentation & filter | ✓ | ✓ | ✓ |
| Export to marketing automation tools | — | Selected | Any tool |
| Write enriched data back to DWH | — | — | ✓ |
| Custom parameters | — | — | ✓ |
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| AI Models | |||
| Propensity to buy models | — | ✓ | ✓ |
| Churn prediction | — | ✓ | ✓ |
| Affinity & interest scoring | — | ✓ | ✓ |
| Next best action (NBA) | — | ✓ | ✓ |
| Next best offer (NBO) | — | ✓ | ✓ |
| Predictive audience segments | — | ✓ | ✓ |
| Explainability & Governance | |||
| Explainable ML (XAI) | — | ✓ | ✓ |
| Model performance dashboard | — | ✓ | ✓ |
| Audit-ready model documentation | — | Basic | Full |
| Custom model development | — | — | ✓ |
| Model retraining cadence | — | Monthly | Configurable |
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| Campaign Management | |||
| Campaign goal configuration | ✓ | ✓ | ✓ |
| Campaign performance report | ✓ | ✓ | ✓ |
| Conversion rate over time, by gender, by age | ✓ | ✓ | ✓ |
| Opt-in filtering in campaigns | ✓ | ✓ | ✓ |
| Lifecycle Automation | |||
| Event-based triggers (lifecycle) | — | ✓ | ✓ |
| Acquisition triggers | — | ✓ | ✓ |
| Activation triggers | — | ✓ | ✓ |
| Retention & winback triggers | — | ✓ | ✓ |
| Cross-sell / upsell triggers | — | ✓ | ✓ |
| Channel-specific delivery (email, push, SMS, in-app) | — | ✓ | ✓ |
| Export triggers to marketing automation tools | — | Selected | Any tool |
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| Content Personalisation | |||
| Dynamic content personalisation | Basic | ✓ | ✓ |
| AI-driven content recommendations | — | ✓ | ✓ |
| Offer personalisation | — | ✓ | ✓ |
| Real-time personalisation | — | Near real-time | Real-time |
| Optimisation | |||
| A/B and multivariate testing | ✓ | ✓ | ✓ |
| AI traffic allocation | — | ✓ | ✓ |
| Conversion funnel optimisation | — | ✓ | ✓ |
| Application flow optimisation | — | ✓ | ✓ |
| Attribution & uplift measurement | Basic | ✓ | ✓ |
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| Safe GenAI | |||
| PII detection & filtering | — | ✓ | ✓ |
| PII redaction before LLM calls | — | ✓ | ✓ |
| Governed AI assistants (customer service) | — | ✓ | ✓ |
| Governed AI assistants (employee / RM) | — | Add-on | ✓ |
| Hallucination controls & guardrails | — | ✓ | ✓ |
| Audit trail for AI interactions | — | ✓ | ✓ |
| EU AI Act documentation | — | Basic | Full |
| Custom LLM integration | — | — | ✓ |
| Service | Professional | Business | Enterprise |
|---|---|---|---|
| Onboarding & Implementation | |||
| Standard onboarding | ✓ | ✓ | ✓ |
| Data integration & setup support | Self-service | Guided | Dedicated |
| Use case workshops | — | ✓ | ✓ |
| Custom implementation project | — | Add-on | Included |
| Ongoing Support | |||
| Customer success manager | — | Shared | Dedicated |
| SLA response time | Best effort | 48h | 4h / 24h |
| Strategic advisory sessions | — | Quarterly | Monthly |
| AI model consulting | — | Add-on | ✓ |
| Regulatory reporting advisory | — | Add-on | ✓ |
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| Hosting Options | |||
| Shared cloud (EU data centres) | ✓ | ✓ | ✓ |
| Dedicated cloud instance | — | Add-on | ✓ |
| German data centre hosting | Add-on | ✓ | ✓ |
| Private cloud / on-premise deployment | — | — | ✓ |
| Customer-managed cloud (BYOC) | — | — | ✓ |
| Performance & Reliability | |||
| Uptime SLA | 99.5% | 99.9% | 99.99% |
| Data backup & disaster recovery | Daily | Daily + incremental | Real-time replication |
| Auto-scaling | Limited | ✓ | ✓ |
| Feature | Professional | Business | Enterprise |
|---|---|---|---|
| Access Control | |||
| Role-based access control (RBAC) | ✓ | ✓ | ✓ |
| SSO / SAML integration | — | ✓ | ✓ |
| Multi-factor authentication (MFA) | ✓ | ✓ | ✓ |
| IP allowlisting | — | ✓ | ✓ |
| Compliance & Audit | |||
| GDPR-compliant data processing | ✓ | ✓ | ✓ |
| Data processing agreement (DPA) | ✓ | ✓ | ✓ |
| Security audit & pen testing | Annual | Annual | Biannual + custom |
| SOC 2 documentation | On request | ✓ | ✓ |
| Vulnerability management | Basic | ✓ | ✓ |
| Security incident response | Best effort | 48h SLA | 4h SLA |
| Trust Center access | ✓ | ✓ | ✓ |
Not sure which tier is right for you?
Talk to our team. We'll map your use cases to the right tier and give you a clear picture of implementation time and ROI.